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Utility Billing
Services
The City currently operates five utilities:
- Recycling
- Sewer
- Storm Water
- Street Lighting
- Water
Billing & Late Payment
The City out-sources the billing and collection of these utilities to OPUS21. These services are billed to residents on a quarterly basis (January, April, July, and October). Payments that not received by the due date will result in a 10% late fee. All accounts that become delinquent are certified to Anoka County for collection with the property taxes.
Billing Inquiry
Questions regarding your utility bill may be addressed to OPUS21 at 763-576-4343 or 1-888-228-2136 between the hours of 8 a.m. to 9 p.m. Monday through Friday.
Go Green with eBill
Save a trip to the mailbox by taking advantage of this paperless billing option. Instead of receiving a paper bill, sign up to receive your utility bill electronically via email. The bill date, due date, and other information you are accustomed to seeing on your bill remain the same. Save time. Avoid mailing delays. Plus, save trees, energy, and resources. To enroll in eBilling, simply register your account.
Moving In / Moving Out
If you are moving in or moving out, please contact OPUS21 at 763-576-4343 (or 1-888-228-2136) or complete the online Resident Change Form (PDF).
Title Company Information Requests
Title Companies looking for account information or status for an upcoming closing, please email your requests to the City of Ramsey OPUS21. You may also fax the requests to 888-905-0440.
Payment Options
E-Z Pay
You can pay your utility bill from your checking or savings account automatically - no checks to write, stamps to buy, or late payments. It's free, fast, and completely hassle-free! Sign up for E-Z (Auto) Pay.
Pay Online
Access account balance and make payment using the city's online account service. Enjoy fast, 24 hour access and acceptance of VISA, MasterCard, Discover Card, debit card or checking account. Click Utility Billing banner at top of the page to access or setup your online account.
Pay by Phone
Credit and debit card payments are accepted (no service fees) by calling the automated phone payment line at 844-428-5626.
U.S. Mail
Payments sent via the U.S. Postal Service are received at our processing center. Please include the remittance slip with your check payment. Send payments to:
City of Ramsey
P.O. Box 251100
St. Paul, MN 55125
Drop it Off
A drop box is conveniently located at the Ramsey Municipal Center. The Municipal Center is located at 7550 Sunwood Drive and the drop box is located on the south side of the building in the main parking lot. Please include the remittance slip with your check payment in an enclosed envelope.
In Person
Residents may bring their payment directly to the Ramsey Municipal Center. The Municipal Center is located at 7550 Sunwood Drive.